Trade

NSW Manufacturer, RV Repairer

This category recognises excellence in the delivery of products and services within the NSW Caravan, Camping, Manufactured Housing and Land Lease Living industry.

2026 Awards – Trade
Select Which Award Category You Would Like to Enter

Question & Answer

2. Address
2. Address
City/Town
State
Postcode
6. Who are your key markets?
1 of 50 max words
Maximum 50 words
7. What is the purpose and scope of your business?
1 of 50 max words
Maximum 50 words
8. How long have you been in operation?
1 of 25 max words
Maximum 25 words

9. What makes your business stand out?

Describe the unique qualities, experiences, or offerings that set your business apart from others. What do your customers value most about your business? Why do they return – or recommend you to others? What aspects of your business are likely to attract new customers in the future?

1 of 250 max words
Maximum 250 words

10.  What are two valuable lessons you have learned over the past 12 months?

You may respond in bullet points. Consider highlighting key takeaways from recent experiences.

1 of 125 max words
Maximum 125 words

11. What are two challenges you anticipate in the year ahead?

You may respond in bullet points. Consider highlighting key takeaways from any emerging trends or issues you expect will impact your park in the next 12 months.

1 of 125 max words
Maximum 125 words
12. Explain how you innovate your business?
1 of 250 max words
Maximum 250 words
13. How has your business demonstrated environmental sustainability?

Please elaborate on:

  • specific initiatives,
  • measurable impacts and
  • innovative strategies.
1 of 300 max words
Maximum 300 words
14. Provide a copy of your Motor Vehicle Repairers License. (Repairers only) 

Maximum file size: 134MB

Compliance

15. Provide an overview of your quality assurance process and how you monitor compliance. ie for ADRs, VSB1 etc.

Please provide your answer in bullet points.

1 of 150 max words
Maximum 150 words

16. What processes do you have to keep your staff appropriately skilled?

Please provide your answer in bullet points.

1 of 150 max words
Maximum 150 words

Customer Service

17.  Give an overview of your policies and procedures to ensure great customer service.

Be specific in outlining what makes your approach stand out from others. You may wish to include details on ongoing staff training, customer service standards, how employees are empowered to respond to customers, approaches to conflict resolution, and how you accommodate cultural sensitivities.

1 of 300 max words
Maximum 300 words

18.  Describe one customer service initiative you have introduced to your business in the past 12 months.

1 of 250 max words
Maximum 250 words

19.  How does your business manage and respond to customer complaints?

Describe your approach to complaint resolution, including response times, how complaints are recorded and monitored, and the steps taken to investigate and resolve issues. How do you ensure repeat problems are addressed and prevented in the future?

1 of 250 max words
Maximum 250 words

Achievements

20.  Over the past 12 months, what significant business changes or achievements have been made?

What were the results of the changes? E.g. Products, services, business achievements, etc.

1 of 300 max words
Maximum 300 words

About the Business

Social Media

Please upload the Top 5 Images of your Business

Maximum file size: 134MB

Maximum file size: 134MB

Maximum file size: 134MB

Maximum file size: 134MB

Maximum file size: 134MB

We’d love to celebrate with you – nominees are required to purchase two (2) tickets to attend the Awards of Excellence.