6. Where is the Community located?

8. What is the purpose and scope of your business?

10. What makes your Community stand out? Describe the qualities, experiences, or offerings that set your community apart from others. 

11. What does your Community value most about staying with you?

14. How do you engage with your Community?

15. Describe one customer service initiative you have introduced to the Community in the past 12 months.

16. How does your Community manage and respond to customer complaints?

Describe your approach to complaint resolution, including response times, how complaints are recorded and monitored, and the steps taken to investigate and resolve issues. How do you ensure repeat problems are addressed and prevented in the future?

17. Over the past 12 months, what significant business changes or achievements have been made?

What were the results of the changes? E.g. Products, services, business achievements, etc. 

18. What are two valuable lessons you have learned over the past 12 months?

You may respond in bullet points. Consider highlighting key takeaways from recent experiences. 

19. What are two challenges you anticipate in the year ahead?

You may respond in bullet points. Consider highlighting key takeaways from any emerging trends or issues you expect will impact your park in the next 12 months.

Please upload the Top 5 Images of your Park